sjili Privacy Policy

This Privacy Policy applies to all personal information processed by sjili in connection with the operation of the sjili platform, accessible at sjili.cam. This policy should be read in conjunction with the sjili Terms & Conditions and any applicable game-specific rules or promotional terms.

sjili respects your right to privacy and operates in full compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012, and all implementing rules and regulations issued by the National Privacy Commission of the Philippines. sjili also adheres to PAGCOR's regulatory requirements regarding player data protection and Anti-Money Laundering (AML) record-keeping obligations.

If you do not agree with the terms of this Privacy Policy, you must not register for or use the sjili platform. Continued use of the platform following any amendments to this policy constitutes acceptance of those changes.

For the purposes of the Data Privacy Act of 2012, the data controller responsible for your personal information is sjili. All questions, requests, or concerns regarding the processing of your personal data should be directed to sjili's Data Protection Officer via the contact details provided in Section 13 of this policy.

sjili determines the purposes and means of processing your personal data in accordance with the lawful bases set out in Section 5 of this policy and subject to the data protection principles established under Philippine law.

sjili collects and processes several categories of personal information in order to operate the platform, verify your identity, process transactions, comply with legal obligations, and provide customer support. The categories of personal data collected include:

3.1 Registration and Account Information

When you register for a sjili account, you provide the following information:

• Full legal name (as it appears on your government-issued ID);
• Date of birth;
• Email address;
• Mobile phone number;
• Residential address (street, barangay, city/municipality, province);
• Username and password (password is stored in hashed form only);
• Preferred currency (PHP).

3.2 Identity Verification (KYC) Documents

In accordance with PAGCOR KYC and AML requirements, sjili collects copies of the following documents:

• Government-issued photo identification (PhilSys National ID, Philippine Passport, Driver's License, SSS/GSIS ID, Voter's ID, or other acceptable ID);
• Proof of address (utility bill, bank statement, or barangay certificate dated within 90 days);
• Proof of payment method ownership where applicable (screenshots of e-wallet accounts, bank statements showing account holder name).

3.3 Financial and Transaction Data

sjili processes the following financial information in connection with deposits, withdrawals, and gaming activity:

• Deposit amounts, dates, times, and payment methods used;
• Withdrawal requests, amounts, dates, and destination payment methods;
• Game wagers placed, outcomes, winnings, and losses;
• Bonus claims and wagering progress;
• Account balance history.

Note: sjili does not store full credit card numbers or bank account passwords. Payment processing is handled by third-party licensed payment processors who maintain PCI-DSS compliance standards.

3.4 Technical and Usage Data

sjili automatically collects certain technical information when you access the platform:

• IP address and approximate geographic location;
• Device type, operating system, and browser type;
• Login and logout times;
• Pages visited, links clicked, and games played;
• Session duration and activity timestamps;
• Referral source (how you arrived at the sjili website).

3.5 Communications Data

If you contact sjili customer support via live chat or email, sjili retains records of those communications, including the content of your messages and any attachments you provide. This information is used to resolve your inquiry and improve service quality.

sjili processes your personal information for the following purposes, all of which are necessary for the operation of a regulated online gaming platform:

• Account Registration and Management: To create, maintain, and authenticate your sjili account; to provide you with access to games and services; and to enable you to manage your account settings.
• Identity Verification and KYC Compliance: To verify your age, identity, and residential address in accordance with PAGCOR requirements and Philippine law prohibiting undera ge gambling; to prevent multiple accounts; and to ensure the platform is used only by eligible players.
• Payment Processing: To process deposits and withdrawals; to verify payment method ownership; and to maintain accurate financial records as required by PAGCOR and Anti-Money Laundering regulations.
• Game Delivery and Platform Operations: To provide access to games, record game outcomes, calculate winnings and losses, and maintain the integrity of the gaming environment.
• Regulatory Compliance: To comply with PAGCOR licensing requirements, the Anti-Money Laundering Act (Republic Act No. 9160, as amended), the Data Privacy Act of 2012, and all other applicable Philippine laws and regulations.
• Responsible Gaming: To monitor gaming activity for signs of problem gambling; to enforce deposit limits, session limits, cool-off periods, and self-exclusion requests; and to comply with PAGCOR's responsible gaming requirements.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, collusion, and other prohibited conduct; and to protect the financial integrity of the platform.
• Customer Support: To respond to your inquiries, resolve disputes, and improve the quality of sjili's support services.
• Marketing and Promotions: Where you have provided consent, to send you information about sjili promotions, bonuses, and new games. You may withdraw consent to marketing communications at any time by contacting customer support or updating your account notification preferences.
• Platform Improvement: To analyze usage patterns and technical performance data in order to improve the sjili platform, identify bugs, and develop new features.

Under the Data Privacy Act of 2012, sjili processes your personal information on the following lawful bases:

• Contractual Necessity: Processing is necessary for the performance of the agreement between you and sjili, including account registration, payment processing, game delivery, and customer support.
• Legal Obligation: Processing is required to comply with sjili's obligations under PAGCOR regulations, the Anti-Money Laundering Act, the Data Privacy Act of 2012, and other applicable Philippine laws.
• Legitimate Interests: Processing is necessary for the legitimate interests of sjili, including fraud prevention, platform security, and responsible gaming monitoring, provided those interests are not overridden by your data protection rights.
• Consent: For optional processing activities, such as direct marketing communications, sjili relies on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

sjili does not sell, rent, or trade your personal information to third parties. sjili may share your personal data only in the following circumstances and only to the extent necessary for each purpose:

6.1 Payment Processors

To facilitate deposits and withdrawals, sjili shares necessary transaction data with licensed payment service providers including GCash (Mynt — Globe Fintech Innovations), Maya (Voyager Innovations), and other payment partners listed in the sjili Terms & Conditions. These providers process your payment data under their own privacy policies and applicable financial regulations.

6.2 Identity Verification Providers

sjili uses third-party KYC and identity verification services to authenticate the documents you provide during the verification process. These providers act as data processors under sjili's instructions and are contractually bound to maintain the security and confidentiality of your information.

6.3 Regulatory Authorities

sjili is required by law and PAGCOR regulations to disclose certain player information and transaction records to relevant Philippine government agencies and regulatory bodies, including but not limited to: the Philippine Amusement and Gaming Corporation (PAGCOR); the Anti-Money Laundering Council (AMLC); the National Privacy Commission (NPC); and any other competent Philippine government authority acting pursuant to a lawful order, subpoena, or regulatory directive.

6.4 Fraud Prevention and Security Services

sjili may share account activity data and technical identifiers with anti-fraud, identity, and cybersecurity service providers for the purpose of detecting and preventing fraudulent conduct, unauthorized account access, and other security threats to the platform.

6.5 Professional Advisers

sjili may share personal data with its legal counsel, auditors, and other professional advisers where disclosure is necessary for the provision of professional services, subject to confidentiality obligations.

sjili implements a comprehensive set of technical and organizational security measures designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption at Rest: All personal data stored in sjili's systems is encrypted using AES-256 encryption, the same standard used by financial institutions and government agencies worldwide.
• Encryption in Transit: All data transmitted between your device and the sjili platform is protected using TLS 1.3 (Transport Layer Security), preventing interception by third parties.
• Access Controls: Access to personal data within sjili's organization is restricted on a strict need-to-know basis. Employees and contractors with access to personal data are subject to confidentiality obligations and receive regular data protection training.
• Multi-Factor Authentication (MFA): sjili supports and encourages the use of multi-factor authentication for player accounts to prevent unauthorized login attempts.
• Regular Security Audits: sjili undergoes periodic third-party security assessments and penetration testing to identify and address vulnerabilities in the platform's infrastructure.
• Incident Response: sjili maintains a documented data breach response procedure. In the event of a personal data breach that poses a risk to your rights and freedoms, sjili will notify the National Privacy Commission and, where required, affected individuals within the timeframes prescribed by the Data Privacy Act of 2012.

While sjili employs industry-standard security practices, no digital system can guarantee absolute security. You are encouraged to use a strong, unique password for your sjili account and to enable multi-factor authentication where available.

sjili retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal and regulatory obligations. The following general retention periods apply:

• Account and Registration Data: Retained for the duration of your account's existence and for a minimum of five (5) years following account closure, as required by PAGCOR and AML regulations.
• KYC and Identity Verification Documents: Retained for a minimum of five (5) years from the date of verification or account closure, in accordance with AML record-keeping requirements under Republic Act No. 9160.
• Transaction and Financial Records: Retained for a minimum of five (5) years from the date of each transaction, as required by the Anti-Money Laundering Act and PAGCOR regulations.
• Customer Support Communications: Retained for three (3) years from the date of the communication.
• Marketing Preferences: Retained until you withdraw consent or request deletion, subject to applicable retention requirements.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized so that it can no longer be associated with any individual. Where retention beyond the standard period is required by a specific legal obligation or ongoing investigation, sjili will retain the data for only as long as that obligation persists.

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal information processed by sjili. To exercise any of these rights, please contact sjili's Data Protection Officer using the contact details in Section 13.

• Right to Be Informed: You have the right to be informed of what personal data sjili collects about you, how it is used, and with whom it is shared. This Privacy Policy fulfills that obligation.
• Right of Access: You have the right to request a copy of all personal data sjili holds about you. sjili will respond to access requests within fifteen (15) business days of receiving a valid request.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data held by sjili. You may update certain information directly through your sjili account settings; other corrections may require verification.
• Right to Erasure: Subject to applicable legal retention requirements, you have the right to request the deletion of your personal data. Note that sjili may be required by PAGCOR regulations and AML law to retain certain records even after account closure.
• Right to Object: You have the right to object to the processing of your personal data where sjili relies on legitimate interests as the legal basis, and where your specific circumstances warrant objection.
• Right to Data Portability: You have the right to receive a copy of the personal data you have provided to sjili in a structured, commonly used, machine-readable format.
• Right to File a Complaint: You have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe sjili has processed your personal data in violation of the Data Privacy Act of 2012.

sjili uses cookies and similar tracking technologies on the sjili platform to enhance your experience, maintain session state, analyze usage, and support security functions. Cookies are small text files placed on your device by your browser when you visit the platform.

10.1 Types of Cookies Used

• Strictly Necessary Cookies: Required for the platform to function. These include session cookies that keep you logged in during your visit and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings, preferred game categories, and display options to personalize your experience.
• Analytical Cookies: Help sjili understand how players use the platform, which features are popular, and where technical issues occur. This data is aggregated and does not identify individual users.
• Security Cookies: Used to detect and prevent fraudulent activity, unauthorized account access, and bot activity on the platform.

10.2 Managing Cookies

You may control non-essential cookies through your browser settings. Most browsers allow you to block or delete cookies. Please note that disabling certain cookies may affect the functionality of the sjili platform — in particular, disabling session cookies will prevent you from remaining logged in. Consult your browser's help documentation for instructions on managing cookie settings.

The sjili platform is strictly intended for adults aged twenty-one (21) years and above in accordance with Philippine law governing casino-style online gaming. sjili does not knowingly collect personal information from individuals under the age of 21.

If sjili discovers or reasonably suspects that personal data belonging to a person under 21 years of age has been submitted — whether through registration, payment, or any other means — sjili will immediately suspend the relevant account, void any transactions associated with it, and securely delete the personal data concerned.

If you are a parent or guardian and you believe a minor has registered on the sjili platform using your information or their own, please contact sjili customer support immediately via live chat. sjili takes all reports of underage access seriously and will act promptly.

sjili may update this Privacy Policy from time to time to reflect changes in data processing practices, legal requirements, or the expansion of sjili's services. The "Last Updated" date at the top of this page will be revised each time the policy is materially changed.

Where changes are material — meaning they affect your data rights, the purposes for which your data is used, or the third parties with whom it is shared — sjili will notify you via your registered email address or via an on-screen notice when you next log in to the platform, giving you a reasonable period to review the changes before they take effect.

Continued use of the sjili platform after any updated policy takes effect constitutes your acceptance of the revised Privacy Policy. If you do not agree with the updated terms, you should cease using the platform and may request account closure in accordance with the sjili Terms & Conditions.

If you have any questions, concerns, or requests regarding this Privacy Policy or sjili's handling of your personal data, you may contact sjili's Data Protection Officer through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week on the sjili platform. Average response time: under 2 minutes.
• Email: [email protected] (plain text — not a clickable link)

When submitting a data privacy inquiry or rights request, please include your full name, your sjili registered email address, and a clear description of your request so that sjili's Data Protection Officer can assist you promptly. sjili targets a first response within 3 business days for all privacy-related inquiries and fulfills substantive data rights requests within the timelines specified in Section 9.

If you believe sjili has failed to handle your personal data in accordance with the Data Privacy Act of 2012 and have not received a satisfactory response from sjili's Data Protection Officer, you have the right to escalate your complaint to the National Privacy Commission of the Philippines through the NPC's official complaints process.