sjili Terms & Conditions

By accessing, registering on, or using the sjili platform in any manner — including browsing the website, creating an account, making a deposit, placing a wager, or claiming a promotional offer — you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety, together with the sjili Privacy Policy, Responsible Gaming Policy, and all applicable game-specific rules, each of which is incorporated herein by reference.

These Terms apply to all users of the sjili platform, including but not limited to registered account holders, guests, and any third party who accesses sjili on behalf of a registered user. Use of the platform on behalf of another individual does not relieve that individual of their obligations under these Terms.

sjili reserves the right to update, modify, or replace these Terms at any time. Continued use of the platform following the posting of any changes constitutes acceptance of those changes. It is your responsibility to review these Terms periodically. The "Last Updated" date at the top of this document will reflect the most recent revision.

To open and use a sjili account, you must satisfy all of the following eligibility criteria at all times:

• You are at least twenty-one (21) years of age. In accordance with Philippine law and PAGCOR regulations, online casino gaming is restricted to adults aged 21 and above. sjili strictly enforces this requirement through mandatory identity verification.
• You are a natural person and not a corporation, partnership, trust, or other legal entity registering on behalf of a third party.
• You are accessing the platform from a jurisdiction where online gambling is not prohibited by applicable law. It is your sole responsibility to determine whether online gaming is lawful in your location.
• You have not previously been self-excluded from the sjili platform or been permanently closed by sjili for any reason.
• You are not an employee, contractor, director, officer, or immediate family member of sjili or any affiliated entity.
• You are acting solely on your own behalf and not as an agent or representative of any third party.

Each individual may register only one (1) account on the sjili platform. The existence of multiple accounts attributed to the same individual — whether identified by name, address, payment method, device fingerprint, or any other identifier — constitutes a material breach of these Terms. sjili reserves the right to close all duplicate accounts and to confiscate any balances therein without prior notice.

3.1 Account Information

You agree to provide accurate, current, and complete information during registration and to update such information promptly if it changes. This includes, without limitation, your full legal name as it appears on your government-issued identification, date of birth, email address, and mobile number. sjili is not liable for any loss arising from your failure to maintain accurate account information.

3.2 Account Security

You are solely responsible for maintaining the confidentiality of your sjili username and password. You agree to (a) keep your login credentials strictly confidential; (b) not share your account with any third party; (c) notify sjili customer support immediately upon becoming aware of any unauthorized use of your account or any other security breach. sjili will not be liable for any loss or damage arising from your failure to comply with these security obligations.

3.3 Know Your Customer (KYC) Verification

In compliance with PAGCOR regulations and Anti-Money Laundering (AML) laws of the Republic of the Philippines, sjili is required to verify the identity of all account holders before processing withdrawals. You agree to provide, upon request and within the timeframe specified by sjili, the following documentation:

• A clear, valid government-issued photo identification (PhilSys National ID, Philippine Passport, Driver's License, SSS/GSIS ID, or Voter's ID);
• Proof of current residential address (utility bill, bank statement, or barangay certificate dated within 90 days);
• Proof of payment method ownership where required;
• Any additional documentation reasonably requested by sjili's compliance team.

Failure to complete KYC verification within the required timeframe will result in the suspension of withdrawal privileges until verification is successfully completed.

sjili accepts deposits in Philippine Peso (PHP / ₱) via the following approved payment methods: GCash, Maya (formerly PayMaya), QR Ph, GrabPay, BPI Online, BDO Online, Metrobank Online, 7-Eleven CLiQQ, USDT TRC20, and Coins.ph. The availability of individual payment methods may vary and is subject to change without notice.

The minimum deposit amount is ₱100.00 unless otherwise stated for a specific payment method or promotional offer. sjili does not charge fees on deposits from its end; however, your payment provider may apply transaction fees which are beyond sjili's control.

All funds deposited into your sjili account must originate from a payment method registered in your own name. Deposits from payment methods belonging to third parties are strictly prohibited and may result in the immediate suspension of your account and forfeiture of all balances pending investigation. This rule exists to protect against money laundering and is a strict PAGCOR compliance requirement.

You may request a withdrawal of your real-money balance at any time, subject to the following conditions: (a) your KYC verification has been successfully completed; (b) your account is in good standing with no active investigations or holds; (c) all applicable wagering requirements on bonus funds have been fulfilled; and (d) the requested amount meets the minimum withdrawal threshold of ₱100.00.

Withdrawals are processed to the same payment method used for the original deposit wherever technically possible, in compliance with AML tracing requirements. sjili targets a processing time of under 20 minutes for verified GCash and Maya withdrawals. Bank transfer withdrawals may take 1–3 business days depending on the receiving institution. These timelines are targets and not guarantees.

sjili reserves the right to request additional verification documentation before processing any withdrawal, particularly for amounts exceeding thresholds established under PAGCOR's AML framework. Withdrawals may be delayed during such review periods. sjili will communicate the reason for any delay and an estimated resolution timeline to the affected player.

sjili offers various promotional bonuses to eligible players, including but not limited to welcome bonuses, reload bonuses, free spins, cashback offers, and tournament prizes. All promotions are subject to specific terms and conditions published alongside each offer, which form part of these Terms.

6.1 Wagering Requirements

Unless expressly stated otherwise, bonus funds are subject to wagering requirements that must be met before any portion of the bonus or associated winnings may be withdrawn. The applicable wagering multiplier, eligible games, and expiry period are specified in each individual promotion's terms. Placing bets on excluded game categories or tables will not contribute toward wagering requirements.

6.2 Abuse of Promotions

sjili reserves the right to withdraw any bonus offer, cancel any promotional winnings, and close an account where there is evidence of bonus abuse, including but not limited to: opening multiple accounts to claim the same offer; using low-risk betting patterns designed solely to clear wagering requirements; or acting in concert with other players to exploit promotional structures.

6.3 Offer Availability

Promotional offers are available to eligible Philippine-based players and are subject to geographic and account-status restrictions. sjili reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice.

All casino-style games available on the sjili platform — including slots, table games, live dealer games, and arcade-style games — operate using independently certified Random Number Generators (RNG) or live physical processes at real dealer tables. Game outcomes are not manipulated by sjili and cannot be influenced by any player action outside of normal game mechanics.

Specific rules for each game category (including minimum and maximum bet limits, game-specific mechanics, and payout structures) are published within the game interface. It is the player's responsibility to read and understand the applicable game rules before placing wagers. Placing a wager constitutes acceptance of the game's rules as published.

In the event of a malfunction, software error, or communication disruption that affects the outcome of a game, sjili reserves the right to void the affected round and refund the relevant wager to the player's account. Wins derived from any malfunction or software error are not valid and will not be paid.

The following activities are strictly prohibited on the sjili platform. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of balances, and referral to the relevant Philippine authorities:

• Providing false, misleading, or fraudulent information during registration or at any other time;
• Opening or operating more than one (1) sjili account;
• Using automated software, bots, scripts, or artificial intelligence tools to interact with games or the platform;
• Colluding with other players to gain an unfair advantage in any game;
• Exploiting software bugs, errors, or vulnerabilities for financial gain;
• Using the sjili platform for any purpose related to money laundering, fraud, or any other illegal activity;
• Accessing the platform using a VPN, proxy, or other technology to circumvent geographic restrictions or security measures;
• Threatening, harassing, or abusing sjili staff or other users;
• Attempting to gain unauthorized access to any part of the sjili platform or another user's account.

sjili is committed to promoting responsible gaming and protecting vulnerable individuals. sjili provides the following responsible gaming tools, accessible at all times from your account settings:

• Deposit Limits — Set daily, weekly, or monthly caps on deposits to your sjili account;
• Session Time Limits — Configure maximum continuous playing time with automatic reminders or forced logouts;
• Reality Checks — Periodic on-screen notifications showing elapsed playing time and net session results;
• Cool-Off Periods — Temporarily suspend your account for a defined period of 24 hours to 6 weeks;
• Self-Exclusion — Permanently or indefinitely exclude yourself from the sjili platform. Self-exclusion requests are processed immediately and are irrevocable for the duration of the selected exclusion period.

Gaming is intended as entertainment. If you believe gambling is negatively affecting your finances, relationships, work, or wellbeing, sjili urges you to use the responsible gaming tools available in your account or to seek professional support. PAGCOR provides responsible gaming resources through its official channels.

sjili reserves the right, in its sole and absolute discretion, to suspend, restrict, or permanently close any player account, with or without prior notice, for reasons including but not limited to: breach of these Terms; suspected fraud or money laundering; failure to complete KYC verification within the required period; regulatory direction from PAGCOR or any competent Philippine authority; or any conduct that sjili determines, acting reasonably, poses a risk to the integrity of the platform or the safety of other users.

Upon closure of an account for any reason other than confirmed fraud or Terms breach, any verified real-money balance (excluding bonus funds with incomplete wagering requirements) will be returned to the player via their registered payment method within a reasonable timeframe not exceeding 10 business days.

Players wishing to voluntarily close their sjili account may do so at any time by contacting customer support via live chat. Account closure requests are processed within 24 hours. Any real-money balance at the time of closure will be returned to the player subject to standard verification requirements.

All content on the sjili platform — including but not limited to the sjili brand name, logo, website design, graphics, text, game interfaces, promotional materials, and software — is the exclusive intellectual property of sjili or its licensed content providers and is protected by applicable intellectual property laws of the Philippines and international treaties.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the sjili platform solely for personal, non-commercial gaming purposes in accordance with these Terms. You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any sjili content without prior written authorisation from sjili.

To the fullest extent permitted by applicable law, sjili's total aggregate liability to you for any claim arising out of or in connection with your use of the platform shall not exceed the total amount deposited by you into your sjili account in the 30 days immediately preceding the event giving rise to the claim.

sjili is not liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, or service interruption, arising from your use of or inability to use the platform, regardless of whether sjili has been advised of the possibility of such damages.

sjili does not warrant that the platform will be available at all times, uninterrupted, error-free, or free from harmful components. Scheduled maintenance and unplanned outages may occur. sjili will make reasonable efforts to communicate planned maintenance windows in advance and to minimise unplanned disruptions.

sjili collects, processes, and stores your personal data in accordance with the sjili Privacy Policy and the Republic Act No. 10173 (Data Privacy Act of 2012) of the Philippines. By registering an account, you consent to the collection and processing of your personal data as described in the Privacy Policy.

Your personal data will not be sold to third parties. sjili may share data with its payment processors, KYC verification providers, regulatory authorities (including PAGCOR where required by law), and anti-fraud systems. All data sharing is conducted in accordance with applicable Philippine data privacy regulations. For the complete details of how sjili handles your personal information, please refer to the sjili Privacy Policy at sjili.cam/privacy-policy.

sjili reserves the right to amend these Terms at any time. Amendments will take effect upon posting to the sjili website. Where sjili determines, in its reasonable judgment, that an amendment is material, sjili will provide reasonable advance notice via your registered email address or via an on-screen notification upon your next login.

Your continued use of the sjili platform after any amendments are posted constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the platform and may request account closure in accordance with Clause 10 of these Terms.

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the Republic of the Philippines. PAGCOR regulations, where applicable, take precedence over any conflicting provision in these Terms.

In the event of a dispute between you and sjili, sjili encourages you to contact customer support in the first instance via live chat. sjili's support team will endeavour to resolve disputes informally and promptly. If a dispute cannot be resolved through sjili's internal dispute resolution process, you may escalate the matter to PAGCOR's Player Protection Division in accordance with PAGCOR's published complaints procedures.

For disputes that cannot be resolved through the above channels, the parties agree to submit to the exclusive jurisdiction of the competent courts of the Philippines.